Privacy Policy

1.2 Information We Collect

• Personal Information: name, email address, company name, billing address, and contact details.
• Account Information: login credentials, preferences, and usage history.
• Payment Information: billing details and transaction data (processed securely via third-party payment providers under Algohype).
• Usage Data: logs, interaction data, IP address, browser type, and device information.
• Uploaded Content: documents, prompts, and data you voluntarily upload to use DruidX features.

1.3 How We Use Information

• Provide and operate the DruidX platform.
• Process subscriptions and payments.
• Improve platform functionality and performance.
• Ensure security, fraud prevention, and compliance.
• Communicate service updates, notices, and support.

1.4 Data Sharing

We do not sell your personal data. Information may be shared only with:

• Payment processors and billing partners (for transactions).
• Cloud infrastructure and AI service providers (to deliver features).
• Legal or regulatory authorities when required by law.

1.5 Data Retention

We retain personal data only as long as necessary to provide services or comply with legal obligations.

1.6 Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Request data portability.

Requests can be made by contacting us at [email protected].

1.7 Security

We use industry-standard administrative, technical, and organizational safeguards to protect your data.